Privacy policy

Applies to the ALLO DELIVERY app and allodeliverys.com

We respect your privacy and protect the personal data you give us when you use our app or website. This policy explains what we collect and how we use, share and protect it.

1. Data we collect

• Account data: name, phone number, email and password (stored encrypted).
• Order data: pickup and delivery addresses, recipient details, order notes and value.
• Technical data: device type, operating system, IP address and device identifier, used to protect accounts from fraud and to improve performance.
• Location (when enabled): to set the delivery area accurately.

2. How we use it

• Creating your account and managing sign-in.
• Receiving, processing and delivering your orders.
• Telling you about your order status and important updates.
• Protecting the service from fake accounts and abuse.
• Improving the service and meeting legal requirements.

3. Sharing

We never sell your data. We share only what is needed with:

• The drivers assigned to your order.
• Technical providers (such as hosting), under confidentiality.
• Authorities, when there is a formal legal request.

4. App permissions

• Location: to improve address accuracy.
• Camera and photos: to scan invoices or upload proof of delivery.
• Notifications: to update you on your orders.

5. Security

Data is stored on protected servers, passwords are encrypted and access is limited. No system is 100% secure, but we keep reducing the risk.

6. Children

The service is not aimed at children under 13. If we learn we collected a child's data by mistake, we delete it as soon as we are told.

7. Your rights

• Ask us to correct your personal data.
• Ask us to delete your account and data — delete account page.

8. Changes

We may update this policy from time to time. Continuing to use the service means you accept the updated version.

9. Contact

Email: allodeliverys@gmail.com — WhatsApp: +961 79 49 79 91